Refund policy

Goldbird Return & Refund Policy

We want you to love your Goldbird products. If you’re not completely satisfied, we’re here to help.

Returns & Refunds

• Return Window: Items can be returned within 45 days from the date of purchase.

• Product Condition: Returns are only accepted for unopened items in their original packaging.

• Shipping Costs: Customers are responsible for return shipping costs.

• How to Start a Return: Contact support@goldbirdmusic.com with your order number and reason for return. We’ll provide return instructions.

Defective Items

• If you received a defective product, email us at support@goldbirdmusic.com with the details.

• We’ll make it right whether that means a replacement or another solution that works for you.