Frequently Asked Questions
Product Questions
What makes Goldbird guitar strings different from other brands?
Goldbird strings are designed for modern players who demand quality, consistency, and tone. We focus on durability, ease of playability, and superior sound while keeping our pricing fair.
What materials are Goldbird strings made from?
Our electric guitar strings are made from high-quality nickel-plated steel, ensuring a balanced tone and long-lasting performance.
What gauges do Goldbird strings come in?
We currently offer Light, Medium, and Heavy. Please review the product pages for the gauge of each individual string.
Will Goldbird strings fit my guitar?
Goldbird electric strings fit any standard 6-string electric guitar.
Which string gauge is right for me?
It comes down to personal preference:
- Thicker gauges hold tuning better in lower tunings and can provide a "sturdier" feel through higher tension.
- Lighter gauges are easier to bend and fret, making them great for lead playing.
If you're unsure, contact us with a description of your play style, guitar, and tuning, and we’ll recommend a set!
How long do Goldbird strings last?
String life depends on playing style, environment, and care. On average, Goldbird strings provide great performance for 2-3 months before a fresh set would sound better. Wiping them down after playing helps extend their life.
Ordering & Shipping
Where can I buy Goldbird strings?
Goldbird strings are available exclusively at goldbirdmusic.com, but we’re working on getting them into local guitar shops. If you have a shop near you where you’d love to see Goldbird strings, send us a note!
Do you ship internationally?
We currently only ship within the U.S., but we’re looking into international options. Stay tuned!
How long does shipping take?
- Handling time: Orders are processed within 1-2 business days.
- Standard U.S. shipping: 3-7 business days.
You’ll receive a tracking number via email when your order ships.
Can I change or cancel my order after placing it?
If you need to change or cancel an order, contact us ASAP at support@goldbirdmusic.com. Once an order has shipped, we can’t modify it.
Customer Support & Community
What is your return policy?
Please refer to our Refund Policy for full details.
What if my strings arrive damaged or defective?
If you receive a defective product, contact us at support@goldbirdmusic.com with a photo, and we’ll make it right.
Do you offer artist sponsorships or endorsements?
We’re always looking for passionate musicians to work with! If you love Goldbird strings, reach out to us via our contact page with links to your music.
Is there a loyalty program or subscription option?
Not yet, but we’re working on it! Stay connected via our newsletter and social media for updates.
How can I stay updated on new products and promotions?
Follow us on Instagram and YouTube (@goldbirdco) and sign up for our email newsletter for exclusive deals.